Cartão de Cidadão

Pedido de 2.ª Via da Carta PIN_Request for 2nd copy of the PIN Letter

This service allows you to request a 2nd copy of the PIN letter to pick up the Citizen Card.

How and where to do

Carry out the service at a RIAC store

What I need

    One of the following:

    • Initial application/renewal file number;
    • Civil Identification Number;
    • Provide data relating to first names, surnames, date of birth and place of birth.

Service cost

    Free of charge.

Agendamento do serviço

When to do

    At any time (within 90 days of applying for the Citizen Card).

Where to do it

  • RIAC Stores;
  • Civil Identification Services;
  • Civil Registry Offices.

Average time to perform

  • For delivery in mainland Portugal, the Autonomous Region of Madeira and the islands of S. Miguel and Terceira in the Autonomous Region of the Azores: 5 working days;
  • For delivery to the islands of Faial, Pico, Santa Maria, Graciosa, São Jorge, Flores and Corvo: 7 working days.